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Privacy Policy

Hampshire Aesthetics Training Academy (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services, website, or register as a delegate for training.

Important: Hampshire Aesthetics Training Academy is a trading name of Adorn Aesthetics Hampshire Ltd (Company No: 12871113.). All activities, including delegate training, are carried out under this legal entity.

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1. Who We Are

We are Hampshire Aesthetics Training Academy, based in Whitchurch, Hampshire. We provide professional aesthetic training courses. We are registered with the Information Commissioner’s Office (ICO) as a data controller.

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2. Information We Collect

We may collect and process the following information:

For delegates:

Personal details (name, date of birth, address, contact details)

Professional qualifications and experience (for course eligibility)

Health or medical information if relevant to practical training sessions

Course attendance records and certificates

For website and booking purposes:

Technical information such as IP address, cookies, and browsing behaviour

For payments:

Billing details (we do not store card details directly)

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3. How We Use Your Information

We use your information for:

Managing course registrations and delegate bookings

Communicating important course updates, confirmations, and reminders

Administering training records and issuing certificates

Processing payments and invoices

Marketing communications (only with your explicit consent)

Compliance with legal, regulatory, and insurance obligations

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4. How We Store Your Information

Personal information is stored in secure electronic systems and, where necessary, securely stored paper records. Access is restricted to authorised people who need the information for their role.

Model records

Medical histories, consent forms, clinical photographs and treatment records are held in a secure electronic clinical-record system. These records are retained for 10 years in accordance with our insurance requirements. Relevant records may be retained longer where necessary for an ongoing complaint, legal claim or other applicable obligation.

Delegate records

We retain delegate information for as long as necessary to administer training, maintain assessment and certification records, respond to complaints or appeals, and meet applicable legal, insurance and accreditation requirements. Retention depends on the type of information and the purpose for which it is held.

We review records regularly and securely delete or anonymise information when it is no longer required.

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5. Sharing Your Information

We will never sell your personal information. We may share information when:

Required by law or regulation

With your consent (e.g., referral to another professional)

With third-party providers (such as payment processors or online booking systems) who are required to comply with GDPR

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6. Your Rights Under GDPR

You have the right to:

Access a copy of the personal information we hold about you

Request corrections if your information is inaccurate

Request deletion of your records (subject to legal/professional retention requirements)

Restrict or object to processing in certain circumstances

Withdraw consent for marketing communications at any time

To exercise these rights, contact us using the details below.

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7. Marketing Communications

We will only send marketing communications (e.g., course updates, newsletters, or offers) if you have opted in. You can opt out at any time by clicking “unsubscribe” in emails or contacting us directly.

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8. Cookies and Website Use

Our website may use cookies to improve user experience and analyse traffic. You can disable cookies in your browser settings if preferred.

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9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact us:

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Address: Hampshire Aesthetics Training Academy (Adorn Aesthetics Hampshire), 38 London St, Whitchurch, Hampshire RG28 7LN

Email: info@hampshireaestheticscademy.com

You also have the right to lodge a complaint with the ICO (Information Commissioner’s Office) if you believe your data has not been handled correctly: https://ico.org.uk⁠�

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